iPhaults: How to Make a Better iPhone



I’ve often come across a perception that because I own an iPhone I must think it’s the most perfect gadget in the world.  While sleeping with my iPhone under my pillow isn’t far off, I sure would like to get some of my gripes with this seemingly untouchable (no pun intended) device off my chest.  If we can put aside the pretty horrendous service we receive from AT&T, which I’ve written about before, there are still some issues with this device.  So here, in no particular order, are a few (some quite simple) things that should be incorporated into the iPhone right out of the box.

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Get Him To The Geek

Today is the day of Apple’s annual Worldwide Developer’s Conference.  This means that it becomes an odd sort of culmination for us technophiles, and geeky interweb crawlers.

You see, for months we’ve been telling our friends and family about the latest Apple rumors that are so fascinating to us.  Rumors like a revamped Apple TV, Safari 5, new iPhone OS updates, iPad updates, and of course, the new iPhone handset.

And while our persistent updates seem to always fall on deaf ears – our friends shrugging them off and calling us geeks and nerds – today, tomorrow, and in the days and weeks to come, as this mornings WWDC events and announcements are highly publicized, our friends will ask us the questions that make my ears bleed:

‘Hey what does that new [insert new product or software] do?’
‘Should I get it?’
‘What’s so good about it?’
‘Why don’t you have one?’
and my personal favorite
‘Hey!  Did you hear about that [new thing]?!  Isn’t it cool?!’

Yes I did hear about it.  And so did you, weeks ago when I told you about it.

It’s the frustrating conundrum; no one is interested until everyone else is interested.

It pains me to say that there is absolutely NOTHING Apple can announce today that I haven’t heard about.  But it’s the truth.

Remember how the iPad was such a big surprise?

No – it wasn’t.  Geeks like me had been reading about it – what it looks like, how much it weighs, what it can do, Apple’s, strategy for it – for months, or even years before it was actually announced.

So this time, when the questions start rolling my way, I’m going to remind the inquisitive mind that they should simply embrace their inner tech-head, and I will graciously point them to the place that has all the answers, because I sure don’t.

Here it is.

Embrace the geek within.

I’m Suing AT&T. And So Can You!

If you’re not an AT&T customer sick of their dropped calls, you probably grin gleefully every time you hear about it and repeat your mantra “I’ve never had a problem with Verizon.”

Well I have. I can’t be a Verizon customer using what is still, oddly, the most advanced mobile phone in this country…if not on the planet.

So I, like 40% of all of AT&T’s new customers in 2007, decided to bite the bullet and switch carriers in order to get my mitts on this wonderful device only to discover that AT&T is the biggest phone company in the world, and still figuring out how to…umm…make their phones work.

But there’s good news.  Now you can be a part of a class action lawsuit against AT&T from the privacy of your own home.

The website worstiphoneever.com will provide you with a simple, downloadable utility in order to collect data relating to calls dropped from an iPhone.

So far the website has gathered information from over 16,45,372 calls from 859 people and discovered that the total percentage of dropped calls is around 5% (over 85,000 dropped calls total) which I thought was actually surprisingly low.

If your phone can’t successfully complete phone calls, it’s broken.  Which means, according to their data iPhones are broken 5% of them time…at least.  It’s like the original Nintendo…it COMES broken.  Only you can’t take the SIM card out of an iPhone and blow on it to make it work.

Is this really the best we can do?

Apparently, yes.